The introduction of various technological resources, such as cloud storage, artificial intelligence, and smartphones, has significantly impacted modern society.
Many organizations are taking advantage of this change to modernize their employees’ work environment and support the use of AI-driven tools in the office. This is because they have discovered that smart offices increase their competitiveness, boost their sales and marketing activities, and help them attract talented millennial workers who can assist the company in making a successful transition.
Read on to learn the five techniques you can use in smart tech to modernize your workplace.
1. Use Cloud-Based Storage
Traditionally, offices stored essential documents in physical files and cabinets. However, this created a lot of inconveniences because employees spent hours or even weeks filing the papers or looking for important documents.
However, the invention of cloud storage has introduced a lot of efficiency and convenience because it allows employees to digitize their documents and store them in the cloud. Moreover, it supports remote working because you can access files from anywhere. Besides improving the office environment, cloud storage also enables businesses to offer better customer experiences through cloud-based platforms.
2. Purchase Voice-Activated Products
Another strategy that organizations are using to create smart offices is introducing various voice-activated devices, such as Alexa, Siri, and Echo. Initially, people used these gadgets in their smart homes. Introducing them to the office has made workplaces more functional.
For example, employees can command the devices to start running various activities, such as coordinating calendars, ordering supplies, and sending data requests automatically. Additionally, they can multitask and complete different tasks faster than before.
Businesses are also using voice-activated tech to make conference rooms smarter. This tech will likely become a norm in offices in the future, and organizations currently using it will have a competitive advantage.
3. Use Tech to Increase Comfort Levels in Offices
The introduction of the open office setup in many organizations has made offices more flexible and informal. It has also increased the need for more comfort. However, many businesses are experiencing challenges transitioning to the new open design.
One of the major challenges is the lack of suitable office equipment that fits the new office environment. Making sure you invest in high-quality office equipment can definitely increase office comfort. In addition, it is difficult to maintain an organized desk as open office spaces have no defined boundaries.
Various smart tech solutions can help you adapt easily to the new work environment. For example, you can introduce virtual reality meeting rooms, keyless entry, 360-degree video conferencing, and hue lighting. These solutions also make your smart office more comfortable and convenient for the employees. They can also reduce stress levels and improve the teams’ productivity.
4. Implement Tech Innovations to Improve Customer Experience
Customers are also benefiting significantly from the integration of smart technology in organizations. For instance, streamlining various business activities and customer service operations offers a lot of convenience for customers. Other smart tech solutions have also simplified the interaction between customers and various departments within organizations.
For example, businesses are storing customer information on the cloud to make it easier to retrieve their preference history. AI-based customer learning opportunities are also improving customers’ experiences. Moreover, using chatbots facilitates instant communication between customers and service providers.
Today, many companies are also offering customized product recommendations and orders based on the customers’ preferences. Therefore, businesses should take advantage of artificial intelligence to provide better services in their office spaces and meet current customer expectations.
5. Using AI to Increase Competitiveness
Businesses are also using various AI-driven tools and technological devices to create smart offices and gain a competitive advantage in their respective industries. For example, you can use artificial intelligence to evaluate and assess your customers’ habits and purchasing patterns as they browse your website.
It also helps you evaluate the stage they are in at the customer funnel. With this information, you can customize the messages or emails you send them to personalize their web experience. This personalization will support your marketing efforts, attract more customers, and help you retain the current ones.
In summary, innovative technology has improved modern offices in different ways. Purchasing and integrating smart tech in your office space will offer a high return on investment if you do it with purpose and vision.